Police Scam Protection Advice
Criminals are experts at impersonating people, organisations and the police. They spend hours researching you hoping you’ll let your guard down for just a moment.
They can contact you by phone, email, text, letters, on social media, or in person. They will try to trick you into parting with your money, personal information, or buying goods or services that don’t exist.
To keep yourself and your devices secure please consider our top 10 tips:
- Verify any unexpected contact is
genuine by using a known number or email address to contact organisations
directly – is this caller who they say they are? After hanging up, wait five
minutes and make sure you can hear a dial tone before making any other calls,
or use your mobile. NEVER allow an unsolicited caller remote access to your
computer or devices.
- Don’t be pressurised into sending
money – stop and think and check with a trusted source or person. It’s ok to
reject, refuse or ignore any requests. Only criminals will try to rush or panic
you. Have confidence in yourself, if it feels wrong to you – it probably is.
- Use someone you know and trust for
shopping & other essentials. Don’t hand money over to someone on the doorstep.
- Authorities like the DWP and HMRC
will never ask for banking details like your password or PIN on the phone or in
person. You will NEVER be asked to move money to a ‘safe account’. Police or
banking representatives will NEVER ask you to help in an investigation by
moving money or withdrawing funds.
- Check for ID’s and get them verified
– genuine officials will be more than happy to wait while you verify their ID.
- Pick strong passwords – choose Three
Random Words with a mixture of upper/lower case, numbers and special
characters. Do not use the same password across sites. Enable Two Factor
Authentication (2FA) on your accounts and devices that offer it, this provides
a second layer of security.
- Be wary of phishing scams – Don’t
click on any links or attachments in unexpected emails.
- Social Media – For those of you who
use social media, make sure that it is set up correctly, review your privacy
settings to ensure your profile is appropriately locked down.
- Use antivirus and ensure you are
using the latest versions of software, apps and operating systems on your
phones, tablets, desktops and laptops. Update these regularly or set your
devices to automatically update so you don’t have to worry.
- Backups – Always back up your most
important data such as your photos and key documents to an external hard drive
and / or cloud storage.
Report suspicious texts by forwarding them to 7726, which spells SPAM on your keypad.
If you think you’ve received a phishing email forward to email@example.com.
If you think you’ve fallen victim to a scam contact your bank immediately and report it to Action Fraud by visiting www.actionfraud.police.uk or calling 0300 123 2040.