Giltbrook Workwear – Vacancy – Sales/Service Support Administrator

Giltbrook Workwear is a family business and is one of the leading Workwear Rental suppliers in the Midlands region. Giltbrook’s facility is one of the most advanced workwear specialist laundries in Europe.

From our Workwear Rental Facility in Ilkeston, Derbyshire, we supply to a complete cross-section of sectors, Workwear and Laundry services across the Midlands, including the Food Processing, Restaurant & Hotel, Manufacturing & Engineering, Automotive and Pharmaceutical & Medical markets.

Giltbrook Workwear are seeking to recruit a Sales/Service Support Administrator to ensure we continue to deliver a first class service to our customers. Contracted hours will be 37.5 hours Monday to Friday but flexibility is essential to cover sickness and holidays.

The role will entail all aspects of Customer Service and support to Sales staff.

Key responsibilities and accountabilities:

General

• Set up new accounts and progress to placing orders and issuing of workwear items.
• Handling order placement workwear, badging and order process chasing.
• Administration and update of the Giltbrook online Hub with management information.
• Handling customer requests promptly, liaising with the sales and production team.
• Monitoring & Delivery assessment of transport routes.
• Contact suppliers to arrange specifications and samples for new workwear and badges for customer approval.
• Sales/Customer Service meetings
• Overall assist in target sales growth helping to introduce new products and services to existing and new customers.

Our ideal candidate will have previous Customer Service experience, Supplier liasing experience and a confidence in use of Word, Excel, Databases, and SharePoint. Above all a willingness to take on new challenges, develop and learn.

The successful candidate will be given full on the job training and will have a real “can do” attitude to work.

Available for immediate start .

Job Type: Full-time

Competitive Salary

Job Type: Full-time

Schedule:  Monday to Friday

To apply follow this link